The P of "PRIDE" is Professional. Professional can take on a variety of meanings and can be considered a chameleon of sorts with all the different ways we should utilize and exemplify being professional. Wherever you have a job, being professional is expected.
What does it mean for us right now as members of the NSO Team, you may ask? It means to lead by example, represent Rutgers University with "pride," practice good customer service, confidentiality, and support your teammates in all areas.
In NYC this week we had the opportunity to tour Radio City Music Hall with the most amazing tour guide, Joyce. Joyce represented RCMH so well, that we can not wait to go back. She made our tour fun, informative and exciting. She leads by example showing the other tour guides how to have fun at work but still get the job done. She also takes her job very seriously. Our tour had a bonus to it and we were able to view the stage for Cirque du Soleil's new show Zarkana. The show has not premiered yet so Joyce was very serious about us not taking any photographs while we were viewing the stage area. She asked politely and we knew from the tone of her voice photos would not be acceptable. Joyce was a telling example of what it means to be professional and have fun while doing it.
Professionalism is so important in our jobs to the simple things of answering the office phone and replying to email. And to the larger things like facilitating Team Meetings and interacting with students and parents. It is easy to make a mistake but we must try to remember though our days are long, hot and tiring we still are here to welcome the new students and their families to this amazing University.
Can't wait to see you all tomorrow!
~Nikki & Tyler
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