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Thursday, March 8, 2012

Continue NSO's Exponential Excellence


You’re scurrying about your room in your house, in your own town, where it’s like Cheers and everybody knows your name. You’re about to go somewhere rather different for the first time, so what do you do? You prepare. How so? 

....You OVERPACK! You received an email about “What To Bring” and you check everything off as you stuff it all into your HUGE “I’m going on a cruise for two months” suitcase. Then, it’s time to get on the road towards the hundreds of strangers, with whom you plan on spending the next two days. Nobody knows your name. You don’t know the campus, and you really don’t know what to expect. Nonetheless, you’re excited for your summer orientation at 
Rutgers University




As Orientation Leaders, we need to not just do the “same old, same old” but evaluate the successes and failures of orientation and work toward improvement. As explained in Exploring Leadership , “the leadership process entails ‘initiating and guiding and working with a group to accomplish change’”. To get a grip on a more recent orientation experience, and focus on improving future sessions, I spoke with a current first year student about the New Student Orientation summer session of 2011, named Julie.



This is me...
 
                                                                                                      ...And this is Julie!
 
                                                        Julie’s preparation for orientation was a lot like this

She was like a lot of other students at their college Orientation, and thus, a lot like people YOU will meet in your sessions this summer: Really NERVOUS! Julie admits “At orientation I was honestly pretty reserved so I had a tendency to hold back from my given group”. As an OL, one needs to crack the shell of a timid student right open and make them feel at home at Rutgers. How can they stay focused enough during orientation if they’re too distracted thinking about how nervous they are?!


Unfortunately, this sort of happened to my first year friend, Julie. 

“I learned the most when I was on my own”, Julie told me, “not because I didn't find my OL helpful or anything , but because she was. It’s just that  it was hard to have time to socialize with my group, so I wanted [alone time]” .

 Julie wished that she and her OL were able to connect more.  Maybe then she’d feel more comfortable.


Then……Hallelujah! 

Julie not only found an aspect of orientation that helped her to let loose and open up to others, but it also helped her learn skills for life.




“What was the most enjoyable was definitely the free time we had in the Livingston student center. It was a great way to strike up conversation (with all of the giant board games around). It just made the event enjoyable”. RED FLAG!

Learn the success and mistakes from the past and keep a mental note of this.
it’s sometimes the more “unorganized” free exploring that lessens anxiety and helps students get comfortable. Structure and strict scheduling made Julie feel, “overwhelmed”.

After Julie’s nerves were calmed by the laid back format of the Livingston Student Center activities, she was able to meet people, make friends, and thus get excited about coming to Rutgers in the fall, and form the relationships she needed to feel at home.

 For her this is one of the most important skill that she gained from orientation. Julie says 

“At orientation, more than anything I learned how to socialize with people (corny or whatnot yes but it's true). I'm always nervous about being in large group situations, but [orientation] made me talk to people, which helped me form relationships when I got to campus”.


 
Not very surprisingly, Julie said the Ice cream social was a big hit! It was, 

“definitely the most fun. Seriously the ice cream thing was AWESOME on multiple levels”. She continued to say, “but the most memorable part of orientation was the improv acting group portraying what could go wrong at a party. It was very moving and I loved it”. 



This is important to note! 
                      Although many may argue that it is more important to inform incoming  students about the history of Rutgers, important facts and resources, students DO want to hear about what people are afraid to TALK about :

 The difficult issues of drinking and drug use on campus. 

Although it is often uncomfortable to talk about, and a majority of people think it shouldn’t be discussed, doing so does make a difference in the lives of first years, who may not have been exposed to these kinds of situations before and are in need of guidance. Clearly it has left its mark on Julie, and will continue to help other incoming students as well.
Julie got more of out of the “skit portion” than she did out of the game show.  After coming to campus, she says she realized that, 

“It was fun and all but none of the information was really relevant to what I actually needed to know at school”.

Overall, the most influential part of orientation for my friend Julie was the mini involvement fair. It was there that Julie found out about the Core, the Rutgers radio station.

 She was instantly interested and it became a huge part of her life once she stepped for on campus. It was at the this point in the orientation Julie really felt like she belonged, and could see herself having a fulfilling time at Rutgers University.

My final question for Julie was one that focused on any possible mistakes made at orientation that be fixed in the future, and thus, help us better the process.

Q: Was there anything about orientation that failed you, or made you feel unprepared once you got to campus?

A: Definitely the tours of each campus!


Rutgers is enormous. We all know that. But as an OL, it’s important to help the students understand that forming their own small community within this large university isn’t impossible. We also must help familiarize them with the twists and turns of the campuses. 

This is a difficult task, but perhaps our current approach can be improved.

Julie elaborated by saying “I just wish I had a chance to see ALL campuses. I never set foot in Douglass at orientation so when I got there in the fall to dorm I was a bit overwhelmed”. I felt her pain. Where in the world IS the “POW building” on Cook/Douglass?!



Together, Julie and I tried to develop a solution

Need for a tour of EACH campus+ lack of time = issue!


She suggested that maybe each tour group get a mini bus tour of every campus on the way to the campus where they are assigned to have their walking tour.
OvErAlL
                Julie says Summer Orientation, “ made me very comfortable. It gave me a general feel of campus and it gave me a few friendly faces to see when I got there. I enjoyed it very much”.
WE must be those friendly faces. As OLs we must always be ready to provide encouragement and support for the incoming students. But we also be innovative friendly faces and work to learn from our experiences, as well as others, to improve the process and make all Rutgers students feel welcomed and prepared for 



The Orientation Program has been changing and IMPROVING for years! Here's a video explaining the changes that were made for the summer of 2010 for the class of 2014 (My class!) 


Its important to continue this exponential excellence by considering the needs of incoming students.


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