Your parents say that they’re going to get a “few” items from the store, and they even have a “small” grocery list. A brief outing to fetch a gallon of milk (the 2% kind), wheat bread, and paper towels can easily turn into two hours’ worth of shopping. ShopRite to Stop and Shop to Walmart to Kmart, you usually regret agreeing to go out at all! Even so, you might not mind it so much if you go shopping at an award-winning, awesome, diverse, successful, inclusive, empowering, purposeful, and valuable grocery store!
Where
can you find such a place, you ask? (I didn’t even know ‘til recently).
In
the first few moments of our experience at Wegmans, we met a worker named
Karen. As our ever so kind hostess/ tour guide, Karen remains a highly skilled
worker who works in whatever area of the store she is needed. She is just that
good. Karen walked us around the aisles and gave us the play-by-play on how the
successful business of Wegmans operates. The company checks “best if used by…”
dates daily and keeps tabs on the pricing of the items, in hopes that they
match up well with their circulars and other competing grocery stores. All of
this is done to maintain the productivity of the company and keep it as Forbes’
4th best out of 100 companies to work for. Go Wegmans!
Karen
relayed to Team Rhymes with Orange that Wegmans has high standards and values.
They do not sell cigarettes because that is simply not something that they want
their brand associated with, no matter how much of a profit cigarettes could
grant them. We were also informed that Wegmans does not have your everyday
training when it comes to working for and with them. They have “universities”.
Universities are the different departments of the store that the workers are
trained under. For example, Karen was trained under the floral university. Even
so, she also went to through the produce and fruits university, making her an
efficient asset to the Wegmans team. All of the employees are trained in more
than one area. This allows for the company to work as a team, and the customers
can be served with the best information and convenience!
Wegmans
also creates an inclusive space for the workers. They all wear name tags that
sport… well, their names. Nothing else is shown on the name tags, just the name
of the person. The business does not mention titles or positions on the name
tags because they are not about a hierarchy, so there is not a reason for the
positions to be displayed. They are about a cohesive team. Moreover, the
executives visit the stores often, and this is not as a check up on the
workers. It is simply to see if any help can be lent from them. If the
executives see a spill, they do not call on the janitorial staff. They clean up
the mess themselves. HOW COOL IS THAT!!?
Wegmans
invites empowering, committed, and goal oriented workers into their stores. The
company values their beliefs and purpose, and they will not stray aware from
those aspects of their stores. It is because of their purposes to satisfy
customers and create an atmosphere that is welcoming for customers and staff
that have made them a prominent store in America, such a store that has
survived and thrived in the economic hardships of the country. These purposes are kept in the minds of all of the workers, aiming all of them towards a common goal!
For the fun part (I'm totally serious), this all ties in perfectly with Rutgers NSO! There are so many parallels between Wegmans and NSO. We really do value the idea of a reverse hierarchy, and I think that is fantastic because as a team of leaders, we want cohesion and an open forum for everyone to put forth their best for the good of the incoming students (This is just like how Wegmans longs to put forth their best for the customers). Not to mention, as Orientation Leaders, we are going to have to take on roles that we aren't familiar with, similar to how Karen works in produce even though she was first trained in the floral department. We can depend on each other, and make the most of each others' talents and strengths to reach the goal of acclimating incoming students to Rutgers.
As Orientation Leaders, we are going to have to keep in mind our core values and the ways that we thrive, empower one another, fulfill our purpose, process our experiences, keep our ethics in tact, while understanding the ethics of others, and include one another for the wellbeing of new students. With such a mindset, there couldn't possibly be any room for dreading orientation in the manner that some dread shopping! Duh! Go NSO!
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